Privacy Policy
Last updated: June 2025
1. Information We Collect
When you place an order, we collect your name, email address, phone number, and shipping address. This information is used solely to process and fulfill your order.
2. How We Use Your Information
Your personal information is used to: process your order, communicate order status and shipping updates, and respond to customer inquiries. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Security
We use industry-standard security measures to protect your personal information. Payment details are not stored on our servers — payment is handled via Venmo or Cash App directly.
4. Cookies
We use minimal session cookies necessary for the website to function (e.g. age verification). We do not use tracking or advertising cookies.
5. Contact
For any privacy-related questions, contact us at orders@neolabsusa.com.